Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag a new crypto casino for us to look at? This page explains what we can help with and the best way to reach us.
What we can help with
Crypto Casnios is an independent research and comparison site covering crypto casinos available to US players. We don't run a casino ourselves, and we don't process deposits, withdrawals or bets — so we can't resolve account issues, missing payouts or verification problems directly. What we can help with is:
- Corrections — if a bonus term, licensing detail or coin list on one of our pages looks out of date, tell us and we'll check it
- General questions about how we rank sites, what "no KYC" actually means in practice, or how payout speed and wagering requirements work
- Feedback on a review or comparison, including new crypto casinos you think we should research
- Reports of broken links, incorrect information or anything else that doesn't read right on the site
What we can't help with
Because we're a review and comparison site rather than an operator, we're not able to assist with:
- Deposits, withdrawals or account balances at any casino listed on this site — those go through the operator's own support team
- Identity verification or KYC requests at a specific casino
- Disputes over bonus wagering, cashback calculations or account restrictions — again, this sits with the operator
- Legal or tax advice — for questions about the legal status of crypto gambling in your state, or how gambling winnings and crypto gains are taxed, speak with a qualified attorney or tax professional
If your question is about one of the operators we cover — for example BetPanda, CoinPoker Casino, Cryptorino or another site listed on our homepage — the fastest route is usually the live chat or support contact on that operator's own platform, since only they can access your account.
Before you reach out, check these first
A lot of common questions are already answered elsewhere on the site, which may be quicker than waiting on a reply:
- Read more about who we are and how we approach reviews on our About Us page
- If you're concerned about your own gambling habits, or want tools to set limits, our Responsible Gambling page has practical guidance and helpline information
- For the terms that govern use of this site, see our Terms and Conditions page
- Comparing options outside the US? Our Non Gamstop Casinos UK 2026 guide covers a separate market with its own rules
A note on affiliate relationships
Crypto Casnios earns commission when readers sign up with some of the casinos we cover. This doesn't influence our ratings or the order sites appear in — operators can't pay for a better score, and we disclose the relationship here so you know exactly how the site is funded.
A word on responsible gambling
Crypto casinos reviewed on this site are offshore operators, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and they sit in a legal grey area for US players — always check your own state's laws before playing. Gambling involves real financial risk, and crypto values can move sharply while your funds are in play, adding a further layer of risk on top of the game itself. If gambling stops being fun or starts affecting your finances, relationships or wellbeing, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth setting your own limits before you start. Everything on this site is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the site and state) — this is not a site for minors, and nothing here should be read as an income strategy or a guarantee of any outcome.
Response times
We aim to review messages as quickly as we reasonably can, but as a small independent team we don't guarantee a fixed turnaround. Please avoid sending account passwords, seed phrases, wallet keys or other sensitive credentials in any message — we will never ask for them, and no legitimate contact from this site would require them.